Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

At ExtBit LLC ("ExtBit," "we," "us," or "our"), operational integrity, technical precision, and data protection are fundamental to our core philosophy: "Extend the bit, protect your data."

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (extbit.com), use our developer tooling and software applications, or engage our engineering and consulting services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Information We Collect

In alignment with our privacy-first engineering standards, we practice strict data minimization. We only collect information necessary to deliver our services, maintain security, and communicate effectively with our clients and open-source community.

A. Information You Provide Voluntarily

  • Contact & Business Inquiries: When you contact us via email (biz@extbit.com), request consulting quotes, submit technical support requests, or enter into B2B contracts with ExtBit LLC, we collect your name, email address, company name, project specifications, and any correspondence details you provide.
  • Account & Service Details: If you register for commercial developer accounts, enterprise plugin licenses, or dedicated support portals, we collect credentials and account management details.

B. Information Collected Automatically

  • Server & System Logs: When accessing our online infrastructure or API endpoints, our servers automatically log basic network telemetry (e.g., IP address, user-agent string, timestamp, requested resource, and HTTP response code). This technical data is strictly utilized for network security, DDoS protection, rate limiting, and system diagnostics.
  • Cookies and Minimal Local Storage: Our primary website does not track users across third-party networks for behavioral advertising. We use essential, non-intrusive session tokens or local storage only when necessary to maintain site functionality, secure sessions, or remember user preferences.

2. How We Use Your Information

We process collected data exclusively for legitimate business, operational, and engineering purposes, including:

  • Delivering Engineering & Technical Services: Executing Master Services Agreements (MSA), Statements of Work (SOW), B2B contracts, custom software builds, and commercial support.
  • Developer & Community Support: Responding to inquiries, GitHub issue tracking, technical support requests, and documentation feedback for open-source tools (such as Smart).
  • System Maintenance & Security: Monitoring server health, mitigating security threats, preventing malicious exploitation of infrastructure, and enforcing access control policies.
  • Legal & Regulatory Compliance: Fulfilling US legal, accounting, tax, and contractual obligations applicable to ExtBit LLC.

We do not sell, rent, or trade your personal data to advertisers, data brokers, or third parties.

3. Data Sharing & Disclosure

We strictly limit disclosures of your information to the following limited circumstances:

  • Essential Infrastructure Providers: We may share minimal telemetry or data with trusted cloud infrastructure, hosting providers, or encrypted transaction processors operating under strict confidentiality and security terms solely to support our online systems.
  • Legal Requirements & Protection: We may disclose information if required by a binding court order, subpoena, government regulation, or law enforcement request, or when necessary to protect the legal rights, safety, or property of ExtBit LLC, our clients, or the public.
  • Corporate Transactions: In the event of a merger, acquisition, corporate reorganization, or sale of company assets, client and business records may be transferred as part of standard business continuity, governed by confidentiality commitments.

4. Data Security & Storage

ExtBit LLC applies zero-trust security principles and high-grade cryptographic controls to safeguard data:

  • Encryption in Transit & at Rest: All web and API traffic is encrypted using modern TLS/SSL transport security. Sensitive operational assets, credentials, and databases are stored using standard industry encryption algorithms.
  • Access Governance: Internal access to client codebases, technical specifications, and personal data is strictly governed on a need-to-know basis through multi-factor authentication and role-based access controls.
  • Data Retention: We retain personal information and project data only for as long as necessary to fulfill the purposes outlined in this policy, comply with statutory tax and reporting requirements (e.g., Wyoming LLC tax laws), or satisfy contract obligations.

5. Your Rights & Choices

Depending on your location and legal jurisdiction (including GDPR, CCPA/CPRA, and relevant US state privacy laws), you possess the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data ExtBit LLC holds about you.
  • Rectification: Request correction of inaccurate or incomplete personal records.
  • Erasure ("Right to be Forgotten"): Request the deletion of your personal data, subject to statutory retention exceptions (such as tax compliance or active legal obligations).
  • Objection & Restriction: Object to or request restriction of processing based on legitimate business interests.

To exercise any of these rights, please contact us directly at biz@extbit.com. We respond to all verified privacy requests within standard statutory timelines.

6. Open-Source Projects & Third-Party Protocols

ExtBit LLC maintains and contributes to public open-source software, public repositories (e.g., GitHub), and Web3 protocol infrastructure. Public commits, pull requests, issue threads, and public blockchain transactions are immutable by design and publicly visible to the world. This Privacy Policy applies strictly to ExtBit LLC’s proprietary website and business services, not to third-party public platforms or decentralized blockchain networks.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our software offerings, operational workflows, or regulatory requirements. Any modifications will be posted directly on this page with an updated "Last Updated" date.

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or ExtBit LLC's data protection practices, please contact us: